Refund policy

RETURN & REFUND POLICY

Last updated: September 30, 2026

At Somnexa, we want you to have enough time to experience the product as part of your nightly routine.

30-Night Money-Back Guarantee

You can try Somnexa for 30 nights.

If you feel that Somnexa is not right for you, you can request a refund within 30 nights of receiving your order.

The product does not need to be unopened. You may return a box that has been opened and used.

To request a return or refund, contact us at:

Please include your order number so we can locate your purchase and provide return instructions.

Once your returned package reaches our return facility, we will process the refund within 7–10 business days.

Approved refunds are issued to the original payment method used for the purchase.

The 30-night guarantee covers the product price.

For change-of-mind returns, the customer is responsible for return shipping costs.

If you received a damaged, defective, or incorrect product, please contact us at:

We will provide instructions for resolving the issue.

If your order arrives damaged or you receive an incorrect product, contact us as soon as possible at:

Please include your order number and relevant photos if requested.

For questions about returns or refunds: